Free Movie Passes

I am such a jerk. I am shaping myself to become the most anal of customers, and I am enjoying it.

Earlier today a group of us were watching a movie “Perfume”, and at a climax point the whole sound system in the theater just went dead. Mute. Silent movie! This went on for seconds before I had enough of it, found my calling, geared for my bitchy mode and bam! I stormed out of the theater, incessantly calling out “EXCUSE ME!” to an empty hallway.

Long story short, I convinced an employee that the sound was off for so long during the climax that I don’t see any more point in going on watching the movie. I said that as customer I deserve to enjoy a modern non-silent movie. I wanted refund. He refused, but politely invited me back inside the theater and if I would like some form of compensation, he can provide a movie pass for everyone inside. I told him that he better be here when the movie ends to give us some form of explanation.

So yes, everyone inside got their free movie pass valid for 8 months, one ticket’s worth. Had it been a bad day for me, I would have insisted on the refund. But I guess I can let them off this time… Caught me on a good day heh heh.

Yeah, I know, I’m retail and service industry’s biggest nightmare.